Travel Insurance

Holiday World: Proudly ATIA Accredited

WHAT IS ATIA?
The Australian Travel Industry Association (ATIA) is the peak body representing Australia’s travel businesses, including travel agents, tour operators, and wholesalers.
ATIA accreditation is a national certification symbolising the highest industry standards in customer service, professionalism, and business ethics.

HOW DO AGENTS BECOME ATIA ACCREDITED?
To achieve ATIA accreditation, travel businesses must meet strict industry standards, including financial stability, staff training, and compliance with Australian Consumer Law. Accreditation is renewed annually, ensuring that accredited businesses consistently uphold these high standards.

HOW DOES ATIA BENEFIT YOU?
Choosing an ATIA-accredited travel agent like Holiday World means booking with confidence. ATIA accreditation guarantees:

  • Expertise & Knowledge: Well-trained professionals offering personalised travel planning.

  • Trust & Transparency: Ethical business practices and clear communication.

  • Exceptional Service: Access to top-tier travel services and exclusive offers.

HOW DOES ATIA PROTECT YOU?
ATIA accreditation is your assurance of quality and reliability. Accredited agents must meet rigorous criteria, including:

  • Financial Accountability: Regular financial audits ensure business stability.

  • Comprehensive Staff Training: Agents are trained in destination knowledge, booking systems, and customer service.

  • Customer Protection: A clear complaints resolution process in line with the ATIA Code of Conduct and Australian Consumer Law.

TRAVEL WITH CONFIDENCE
Booking with Holiday World means peace of mind. As an ATIA-accredited travel business, we adhere to the highest industry standards, ensuring a secure, stress-free travel experience.

Why Choose ATIA-Accredited Agents?
The ATIA represents excellence in the Australian travel industry through advocacy, industry recognition, and public confidence-building. Trust Holiday World, where your travel dreams are backed by industry-leading accreditation and exceptional service.

Read the top 10 reasons to book with an Atas accredited agent

The Australian government recommends travellers PURCHASE PERSONAL and adequate TRAVEL INSURANCE for their trip and TO PROTECT THEMSELVES.

Holiday World Pty Ltd. ABN 64 427 365 767  is a distributor of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and receives a commission for nib products purchased through Holiday World. Holiday World acts as an agent for nib and not as your agent. Holiday World cannot give advice about nib products, and any factual information provided is not intended to imply a recommendation or opinion about nib products. Before you buy, please read the Product Disclosure Statement, Financial Services Guide and Target Market Determination (TMD) available from us. If you have a complaint about a nib product, see the Product Disclosure Statement for the complaints process. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.